Troubleshooting
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3D Model Not Loading? Here's How to Fix It
Troubleshoot common issues with 3D model uploads and rendering.
Published 3/15/2024
troubleshooting
3d-models
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If your 3D model isn't loading or displaying correctly, try these solutions.
Check File Format
Ensure your file is in a supported format: GLB, GLTF, FBX, or OBJ. GLB is recommended for best compatibility.
File Size Limits
Models must be under 100MB. Optimize your models using tools like Blender or our built-in optimizer.
Texture Issues
Make sure all textures are embedded in the model file or uploaded separately. Check that texture paths are correct.